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Inclusive Design, Better Results: Why Web Accessibility Matters

December 12, 2024

Web accessibility is the practice of ensuring that your digital content is navigable for all users, including those with disabilities. It is an ethical and legal responsibility, but it's more than just a matter of compliance. Prioritizing web accessibility is an opportunity to foster equity, improve user experiences, and make your online presence welcoming and inclusive for all.

Beyond inclusivity, if your organization hasn't taken the time to invest in web accessibility, you might be missing out on a strategic opportunity to improve your search engine optimization, increase site traffic, and establish a trusting relationship with your target audience.

Create an Inclusive Online Experience for All Users

When your organization prioritizes web accessibility, you do more than meet a specific technical standard. You help create a more equitable internet for everyone. Disabilities affect about 1 billion people worldwide, and these users interact with the internet in diverse ways. From screen readers and magnifiers to eye-tracking systems, assistive technologies enable people with disabilities to navigate the internet.

It’s important to ensure that you’re developing online content in a way that will remain accessible, even as technologies continue to evolve. When designing your website, keep in mind the four core principles of accessibility:

  • Perceivable: Content must be presented in ways that can be perceived by all users, including those with visual, auditory, or cognitive impairments.
  • Operable: Interfaces must be designed so users can interact with all elements using various methods, such as a keyboard, mouse, or assistive devices.
  • Understandable: Information and navigation must be clear, predictable, and easy for users to comprehend and follow.
  • Robust: Websites should function reliably across various devices, browsers, and assistive technologies to ensure that web content remains accessible as technologies change.

By following these principles, you create a digital space where all users can navigate, engage, and connect seamlessly, regardless of how they access your site.

Boost Search Engine Optimization + Site Traffic

Web accessibility and SEO are a powerful combination that can significantly boost your site's visibility and traffic. Accessible websites are easier for search engine crawlers to index, improving the likelihood of your site appearing in search results. By implementing accessibility best practices like providing alt text for images, adding captions to videos, and structuring content with clear headings, you’re not only enhancing the experience for users with disabilities but also giving search engines valuable signals to understand and rank your content.

Beyond technical optimizations, accessible websites also offer a better user experience, leading to longer time spent on the site, higher engagement rates, and repeat visitors. A user-friendly and accessible site is also more likely to be shared, further increasing its reach and visibility. In fact, a study by Accessibility Checker found that 73% of websites that improved their accessibility compliance also saw an increase in organic traffic, and 66% saw an increase of organic traffic of up to 50%. By prioritizing accessibility, you’re not just meeting ethical and legal standards—you’re driving better SEO results and web traffic.

Mitigate Your Legal Risk

Ensuring web accessibility compliance is also a strategic measure to mitigate legal risks. Regulations such as the Americans with Disabilities Act (ADA) and the Rehabilitation Act mandate that websites and digital tools be accessible to individuals with disabilities. Failure to comply with these laws can result in lawsuits, costly fines, and reputational damage. By adhering to the Web Content Accessibility Guidelines (WCAG), organizations can demonstrate compliance, reducing their vulnerability to legal action while fostering inclusivity and paving the way for broader audience engagement.

Expand Your Audience + Improve Brand Loyalty

Accessible features, while initially designed to assist users with disabilities, actually enhance usability for all visitors. For instance, high-contrast layouts improve readability for people in varying light conditions, whether they’re reading outdoors or in dimly lit spaces. Similarly, captions make video content more accessible, not only for those who are deaf or hard of hearing but also for users watching videos on mute, in noisy environments, or in a non-native language. Features like intuitive navigation and responsive design also make browsing smoother for everyone, creating a better user experience overall.

An accessible website signals that your brand values inclusivity, which resonates deeply with socially conscious consumers. It shows that you care about all members of your audience and are willing to invest in creating a welcoming and equitable digital space. This commitment not only helps your business stand out in a competitive market but also fosters trust, strengthens emotional connections, and encourages long-term loyalty from your customers. Brands that prioritize accessibility are seen as empathetic and forward-thinking, building a reputation that attracts and retains a diverse and engaged audience.

Ready to Get Started?

At Wingard, we’re here to simplify the process and ensure your website meets the latest accessibility standards with confidence. Partnering with our expert web team means you’ll have dedicated support every step of the way, along with the help of accessiBe's compliance checker, to achieve ADA and WCAG compliance.

Together, we can create a more inclusive digital space that welcomes all users while protecting your organization from potential legal risks and helping your brand thrive online. Learn more about how we can help you achieve compliance today.

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Jax Chamber Events
Why marketers should attend: These aren’t your average mixers. JAX Chamber events bring together small business owners, decision-makers, and entrepreneurs actively shaping the city's future. For marketers, that means staying in the know on local business trends, networking, and hearing what's shaping Jacksonville's growth.

Events to watch:
Chamber Council Mixers
Trustee Mixers
Annual “Meeting”

Marketing takeaway: Stay ahead of local trends and discover the search terms people are actually using to grow their businesses in Jacksonville.
Regional Chamber & Business Councils
Why marketers should attend: Beyond the JAX Chamber, Jacksonville is home to several neighborhood-based and industry-specific chambers of commerce. These tight-knit networks offer hyperlocal insights and relationship-building opportunities that can power your next local campaign.

Look into:

Clay County Chamber of Commerce
St. Johns County Chamber
Beaches Division of the JAX Chamber
Nassau County Chamber of Commerce

Marketing Takeaway: Hyperlocal campaigns often mean hyper-targeted results. These groups help you understand the nuances of each community you serve.
First Coast Hispanic Chamber of Commerce (FCHCC)
Why marketers should attend: FCHCC events are rich with entrepreneurial energy, cultural perspective, and networking potential with Jacksonville’s vibrant Hispanic business community.

Events to explore:
Achieving the Dream Luncheon
Social Cafecito with the Chamber (networking series)

Marketing Takeaway: Discover new audience insights and partnership opportunities while learning how to communicate to diverse communities.
Jacksonville Chapter Events: Public Relations Society of America (PRSA) and the Florida Public Relations Association (FPRA)
Why marketers should attend: Public relations and marketing go hand in hand, and you can think of the North Florida PRSA and FPRA Jax as your go-to groups for communications insights, skill-building, and peer collaboration. For marketers who manage media, help shape public perception, and strengthen brand messaging, both organizations offer invaluable resources and a community of like-minded, local professionals.

Events to explore:
FPRA’s Annual Image Awards
PRSA North Florida’s Media Mashup
Professional development luncheons and mixers

Keep an eye out for the upcoming PRSA Sunshine District Conference, hosted this year in Jacksonville! Our Senior PR & Communications Manager, Ashley Williams, also serves as the PRSA Jacksonville Chapter President and is helping lead the planning efforts. This conference brings together industry leaders to share insights and explore the latest strategies in public relations, communications, and emerging technologies. The Wingard PR team looks forward to seeing you there!

Marketing Takeaway: Learn how to blend PR and marketing to craft campaigns that get attention and build trust with your community.
ULI North Florida: Real Estate + Development Talks
Why marketers should attend: If your clients include developers, real estate professionals, or civic organizations, ULI North Florida events are your inside scoop on what's next in Jacksonville. Think urban core revitalization, new project announcements, and commercial growth projections (which mean future content angles!).

Events to watch:
ULI Trends in Real Estate Conference (annual)
ULI North Florida - State of the Economy & Housing Market (annual)

Marketing Takeaway: Gain rich storytelling material and strategic context for real estate industry-related content.
Jacksonville Business Journal Events
Why marketers should attend: Get an insider look at Jacksonville’s movers and shakers. These events are great for building B2B connections and staying on top of industry shifts.

Notable series:
Tech Leaders of the Year
Fast 50
40 Under 40
Women of Influence

Marketing Takeaway: Stay on top of local happenings, network with community changemakers, and gain insight into business trends that matter locally!
JAXUSA Partnership Events
Why marketers should attend: JAXUSA Partnership is the economic development initiative of the JAX Chamber, and their events offer a high-level look at the forces shaping Northeast Florida's growth. Perfect for those working with clients in B2B, logistics, healthcare, or tech.

Key programming:
JAXUSA Luncheons

Marketing Takeaway: Use data-driven insights to inform your strategy and messaging!
Visit Jacksonville Industry Events
Why marketers should attend: As the city’s official tourism voice, Visit Jax knows destination marketing. Their events are ideal for content creators and marketers in food, travel, hospitality, and culture.

What to look for:
Partner Updates + Town Halls
Hospitality Nights
Collaboration Opportunities via their Partner Portal

Marketing Takeaway: Learn how to turn places into products. These sessions are masterclasses in lifestyle branding, SEO-driven content, and collaborative campaign building.
Downtown Vision, Inc. (DVI) Events
Why marketers should attend: DVI knows how to bring life to a city block, and those activations are full of marketing lessons. DVI events center on placemaking and community-building in Downtown Jacksonville. You’ll see how visuals, street-level branding, and event marketing activate foot traffic.

Watch for:
First Wednesday Art Walk (monthly)
Stakeholder Meetings (quarterly)
Activation Workshops
Sip & Stroll (monthly—except June-August)
Annual #DTJAX Gala

Marketing Takeaway: Street-level engagement matters. Borrow these tactics for IRL campaigns, brand activations, and immersive experiences that foster brand loyalty and buzz.
The Nonprofit Center of Northeast Florida
Why marketers should attend: If you serve nonprofit clients, this is your front-row seat to what matters most in the mission-driven world. The Nonprofit Center hosts workshops, speaker series, and networking events, tailored specifically for nonprofit communicators, fundraisers, and leaders.

Programming highlights:
Annual Nonprofit Works Conference
Catalyst Convening Series Gatherings
Development + Communications Roundtables

Marketing Takeaway: Understand how to build campaigns around impact, empathy, and values, and how to communicate to donors, volunteers, and stakeholders.
Jessie Ball duPont Center Events
Why marketers should attend: The Jessie is the home base for many nonprofits and changemakers in Jacksonville. Their programming focuses on empowerment, civic innovation, and community impact — integral themes for mission-driven brands.

Events to attend:
Nonprofit Meetups
Civic Innovation Lunch & Learns
Community Open Houses

Marketing Takeaway: Learn how mission-driven organizations use storytelling, data, and empathy to build powerful movements.
TEDxJacksonville + Idea-Focused Conferences
Why marketers should attend: Learn from top-tier communicators and thought leaders who know how to distill big ideas into memorable messages. TEDx events and conferences like the upcoming 10X Jacksonville Summit (October 2025) are ideal for inspiration, community connections, and creative fuel.

Marketing Takeaway: Sharpen your narrative craft. Use speaker techniques — like pacing, metaphor, and audience-first language — to elevate your next pitch or brand message.
AIGA Jacksonville Events & Creative Meetups
Why marketers should attend: Design is the backbone of effective branding. AIGA’s events, like portfolio reviews and creative mixers, provide marketers a chance to collaborate with designers, scout talent, and explore the power of visual storytelling and user experience.

Great for:
Brand strategists
Content creators
UX-focused marketers

Marketing Takeaway: Improve your brand strategy by seeing how designers approach user experience, aesthetics, and storytelling. You’ll walk away with a stronger visual vocabulary and new creative partners.
Riverside Arts Market (RAM)
Why marketers should attend: RAM is more than handmade soaps and fresh veggies – it’s a front-row seat to the innovation of small business branding. Watch how vendors capture attention, share their stories, and build loyal audiences in real-time.

Marketing takeaway: Get inspired by grassroots marketing done well. Think: product storytelling, vendor displays, and niche audience engagement.
Creative Panels @ MOCA Jax, MOSH, and Cummer Museum of Art & Gardens
Why marketers should attend: These cultural institutions often host community-driven discussions, artist panels, book clubs, and storytelling events. Keep an eye out for exhibition openings and creative meetups for unique insights into how narratives drive engagement.

Explore Events for:
MOCA
MOSH
The Cummer Museum of Art & Gardens

Marketing takeaway: Great marketing is about emotion and connection, which is exactly what these cultural institutions do best. Use their programming to recharge creatively and explore new ways to tell brand stories through art, history, and place.
Cultural Council of Greater Jacksonville Events
Why marketers should attend: Cultural Council events ignite the creative economy and shine a spotlight on public art, local creatives, and cultural impact. Perfect for marketers interested in placemaking or community engagement.

Top events:
Annual Arts Awards
Public Art Dedications

Marketing Takeaway: Cultural storytelling builds deeper connections. Use what you learn here to create campaigns that resonate with local values and celebrate community identity.

Turn Local Insights Into Local Impact

Tapping into local events is just one piece of the puzzle. If you're ready to turn that inspiration into real results — whether it’s leveling up your Local SEO, launching a new campaign, or giving your brand a creative refresh — Wingard is here to help. We understand Jacksonville, and we know how to help your business thrive here. Let’s make something great, together!

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